Privacy Policy
Last updated: January 2025
1. Information We Collect
At BigTrader Pro, we collect information you provide directly to us, such as when you create an account, make trades, or contact us for support. This includes:
- Personal identification information (name, email address, phone number)
- Financial information necessary for trading activities
- Trading preferences and investment goals
- Communication records with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our trading platform
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information:
- With service providers who assist us in operating our platform
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or that of our users
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure data storage with regular backups
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal data
- Opt-out of marketing communications
- Request a copy of your data in a portable format
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@bigtraderspro.com
- Phone: +1 (800) BIG-TRADER
- Address: 123 Trading Street, Financial District, NY 10001